• Job Title: HCA
• Reports to: Lead Nurse & Practice Manager
• Hours: Negotiable hours various shifts Monday to Friday

Job Summary

St Georges Surgery in Cheltenham is a friendly and supportive practice providing a high level of quality clinical care to over 11,400, patients. We are seeking a suitably qualified Healthcare Assistant to join our team.

The post holder will under supervision of the lead practice nurse/practice manager and undertake tasks and duties delegated by the practice lead nurse or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of the patients, following policy and procedures.

Duties to include:

• Venepuncture
• Weight Management & Advice
• Minor Surgery Assist GP in providing minor-surgery sessions, coil fits and Implanon fittings.
• Chronic Disease management
• Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.
• Wound Care
• Removal of stiches and clips
• NHS Health checks
• Effectively manage own time, workload, and resources
• Produce accurate, specific, and complete records of patient consultation.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

This Job Description is neither exhaustive nor exclusive and will be reviewed annually with the post holder at the annual appraisal. The post-holder is also required to carry out any duties that may reasonably be requested by the Partners or the Practice Manager.

Confidentiality

• In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a Business Organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Health and Safety

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice health & safety policy, the Employee Handbook, and the practice infection control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified

Personal/Professional Development

The post holder will participate in any training programme implemented by the Practice as part of this employment. Such training to include:

• Participation in an annual individual performance review including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Mandatory training

Person Specification:

Essential:

• Qualified in Phlebotomy

Desirable:

• Experience of working in a GP Practice
• NVQ Qualification
• Familiar with Systmone

Please apply for this position and send us your CV a Job Application form also is required to be completed.

Please also see the Job Description and Person Specification for more information.

Marion Costello marioncostello@nhs.net

or Simone Sweeten s.sweeten@nhs.net