Prescriptions
Repeat prescriptions take 3 working days to complete.
Please ensure that you order your repeat medicines in plenty of time, so that you do not run out.
Repeat Prescriptions can be requested by one of the following ways:
- Online
- Visiting the practice
- NHS Prescription Ordering Line (POL) on 0300 421 1215. Monday to Friday 9:00 to 17:00. Calls charged at standard geographic rates.
- By post enclosing a Stamped Addressed Envelope.
- Your local chemist to order and collect your repeat prescription, in some cases they may also offer a delivery service. Please allow 5 full working days to complete this medication request.
If you require a medication that is not on your repeat slip then we would advise you to phone the practice after 2 working days to ascertain whether the doctor has approved it.
EPS
To register for our Electronic Prescription Service, please use our online form.
We will be sending repeat prescriptions electronically to the patient’s nominated pharmacy (except for controlled drugs – where the pharmacy picks up the prescription). Patients will not have to visit the practice to collect their repeat prescription.
Please inform the pharmacy that you wish to nominate that you would like to sign up for this service.
You can order your medication at least two weeks in advance. If you are going on holiday and request extra medication please state this on the request form or let your pharmacy know.
Requests left to the last minute can cause errors, so please send electronically, post, hand deliver and fax your requests in plenty of time – this includes Nursing & Residential homes.
Hospital Prescriptions
Any changes to medication initiated by the hospital will require a discharge summary to enable us to change or add any medication safely and accurately.
The hospital should provide you with at least two weeks’ worth of medication before you are discharged. Often medication is not picked up from the hospital pharmacy and this has a huge knock on effect when the surgery is asked to prescribe and issue this within a short time frame.
Prescription Fees
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.