In April 2025 at St George’s Surgery 131 patient’s did not attend their appointment they had booked, this equates to 33 hours 46 minutes of missed clinician time.
If you need to cancel an appointment please call the surgery on 01242 501590 option
2 & leave a message giving your full name, date of birth, date time & clinician the
appointment is with.
The surgery can then offer the appointment to another patient.
Please take the time to watch this short video from The Institute of General Practice Management, filmed at a real practice using a real Receptionist and real scenarios.
Our dedicated team of Patient Advisers take hundreds of calls daily, some are straightforward, but many are distressing, but please remember we are here to help.
Find out how to make, change or cancel an appointment
Get a repeat prescription, find a pharmacy or ask a prescription question
Get a sick (fit) note for work or find out about self-certification
Get your recent test results and find out what to do next
Find out how to register and if you live in our catchment area
Find out how to contact the surgery and what to do when we are closed
Log in to your NHS account to book GP appointments, order repeat prescriptions and access a range of other healthcare services.
Find the service and help you need.
For the very latest surgery news please visit our Facebook page.
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In March 2025 at St George’s Surgery 117 patient’s did not attend their appointment they had booked. If you need…
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