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or visit the surgery in person to collect a copy of our registration forms
Alternatively, you can register using the NHS register with a GP surgery service. Please be aware that additional forms will need to be completed to support your online application.
In order to register for online services we will ask for:
a photographic proof of ID (e.g. passport or driving licence)
a utility bill or similar with your address on it
If you are taking any regular repeat medications, ensure you have enough to last at least a month.
If you are moving from a practice from outside of NHS England: Ask your surgery to provide you a copy of medical summary for your own records, as it can take time for your notes to reach us. This includes NHS Scotland, Wales, Northern Ireland, Channel Islands and HM Armed Forces.
If you are currently undergoing investigations or current treatment not moving surgery or at least discussing with your GP and or consultant prior to moving. If it is essential that you are moving, then please try to ensure you have as much supporting information as possible in case we or the hospitals here need to refer to it.
When you register, it’s helpful to have your NHS number. You can use the NHS website to find your NHS number.
Access to GP Online Services
If you wish to, you can now use the internet (via computer or mobile app) to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well. It’s your choice.
It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately. If you are unable to do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.
If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.
During the working day it is sometimes necessary for practice staff to input into your record, for example, to attach a document that has been received, or update your information. Therefore you will notice admin/reception staff names alongside some of your medical information – this is quite normal.
The definition of a full medical record is all the information that is held in a patient’s record; this includes letters, documents, and any free text which has been added by practice staff, usually the GP. The coded record is all the information that is in the record in coded form, such as diagnoses, signs and symptoms (such as coughing, headache etc.) but excludes letters, documents and free text.
Before you apply for online access to your record, there are some other things to consider. Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.
Forgotten history There may be something you have forgotten about in your record that you might find upsetting.
Abnormal results or bad news If your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them.
Choosing to share your information with someone It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.
Coercion If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.
Misunderstood information Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.
Information about someone else If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.